Introduction
At www.spaceylon.hr, we respect your rights to privacy and security while using our website or services. We want you to have confidence in our website with which you interact, therefore we are committed to ensuring that our customers, visitors to our website and subscribers to our services interact with www.spaceylon.hr with complete confidence.
We guarantee that we take your data protection, privacy and online security seriously.
This privacy policy provides transparent information about the ways in which www.spaceylon.hr collects, uses, stores, shares or preserves personal data. www.spaceylon.hr complies with the obligations in accordance with the Data Protection Act 2018 (GDPR).
Data control
For the purposes of EU2016 / 679 General Data Protection Regulation (GDPR), the company ultimately responsible for controlling your data while using our services is Klokan doo. If you have any questions about privacy protection, feel free to contact us at: info@spaceylon.hr.
Collected data
There are two types of information we collect from you, personal information and non-personal information.
Personal data
Personal data is collected from you if you voluntarily send it to www.spaceylon.hr. Submitting all personal data is voluntary, but there are also some data that are necessary in order to be able to fully use the services of purchasing via the webshop.
The types of personal data we collect are:
• Name
• Address
• Email address
• Telephone number
• IP address
• Customer ID
You provide us with the above information when:
• You create an account on our webshop
• You order via our webshop
• When you leave comments and reviews on our products
• You are browsing our website
• You log in to your account on our website
• You add products to the basket
• You communicate with us through our customer service channels
• You connect with us on social networks
Non-personal data
Your non-personal information is collected from you when you access our website. This is information about your visits and how you move through our website, including but not limited to
• to view our site
• length of visit
• the type of browser you are using
• operating system
• IP address and location
Although we classify an IP address as personal information, we will not use your IP address to personally identify you. This information is used to help improve our website and to better optimize it for your browser.
Google Analytics
www.spaceylon.hr uses the web analysis service Google Analytics, provided by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (“Google”). This service uses cookies to analyze the behavior and use of the website by users, site visitors.
More information about the collection of data generated by the cookie and related to your use of the website and the processing of your data by Google can be found at the link:
Information we do not collect
Unnecessary information: www.spaceylon.h r will never ask for information that is not necessary for business. Our goal is to provide the best possible experience on our website, without compromising your privacy or security.
Financial data: KLOKAN doo is a company that does not collect or store any sensitive payment data. To complete a financial transaction on our website, you will directly access our payment service provider, Corvus pay, who securely processes card payment information (whose GDPR you can read on the service provider’s website).
Sensitive personal data: www.spaceylon.hr does not collect or store data of a very sensitive nature. For example, we will not store your gender, marital status, membership in a personal group, political opinion, sexual orientation, religion, age, disability or race.
Information relating to minors: www.spaceylon.hr is not intended for persons under the age of 18.
Use of your data
Personal data
We use the personal data we collect from you to:
• enabled business with us and activated the possibility of using our webshop
• enabled safe delivery of goods
• be able to carry out financial transactions for the goods you buy from us
• prevent unauthorized activity
• customize our site for you
• sent business or transactional communications that are not related to marketing
• enable you to receive our marketing communications, but only if you have subscribed to them
• contact you (if necessary) regarding your order or be able to respond to any communication you send us through our regular communication channels or through social media
Non-personal data
We use non-personal data collected from visitors to SpaCeylon.hr in aggregate form for statistical purposes to better understand where visitors come from, how they interact with our site, and to help design and organize our website for easy customer interaction.
Marketing
Our marketing activities (“newsletter”) contain original, valid money-saving offers and promotions that may be active on the www.spaceylon.hr page for a certain period.
We never distribute spam or poor quality content to our subscribers. In these notices, we always try to communicate our offers in a non-invasive, highly professional manner.
Consent
In order to subscribe to the direct marketing of KLOKAN doo, you must expressly agree to fill out the application form on our website or by updating the subscription settings on the www.spaceylon.hr service account or when purchasing on the webshop. Marketing benefits will not be sent to you unless you have expressly given your consent on the website www.spaceylon.hr .
When you provide your explicit consent to subscribe to our marketing, we will use your information to send you information about SPA CEYLON’s offers, products and services. Our sign-up form will clearly indicate which content you have subscribed to. Each time you are asked to consent, we will provide you with clear and transparent information about what you are consenting to.
Cancel your subscription
You can unsubscribe or opt out of our marketing at any time. To opt out immediately, simply click “Unsubscribe” at the bottom of the marketing email sent to you or update your subscription settings at www.spaceylon.hr .
Alternatively, you can send an e-mail to the address info@spaceylon.hr with the description “Cancel the sending of notifications”. We respect your right not to receive our marketing content even after consenting to and subscribing to it. Unsubscribing from receiving such content is maximally simplified.